Privacy Policy

Effective Date: 14. 7. 2025

Ebba Design ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you share with us through our Squarespace-hosted website.

1. Who We Are

  • Company Name: Razrez in odkup hlodovine ekstremnih dimenzij, Jan Luxa s.p.

  • Registration Number (Matična številka): 9924132000

  • Address: Šmartinska cesta 106, 1000 Ljubljana, Slovenia

  • Email: info@ebbadesign.com

  • Phone: +386 70 444 083

We create handcrafted, solid wood furniture made primarily to order from premium European hardwoods.

2. What Information We Collect

We collect and process the following types of personal data:

  • Contact Information: name, email, phone number, shipping/billing address

  • Order Information: purchased items, delivery details, payment method (processed securely)

  • Technical Data: IP address, device/browser type, cookies, usage data (via analytics)

  • Communication: messages you send via contact forms or email

We do not collect or process sensitive personal data (e.g., race, religion, health data).

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Respond to inquiries or customer service requests

  • Improve our website and services

  • Send updates or newsletters (only with your consent)

We do not sell or rent your data to third parties.

4. Legal Basis for Processing (Under GDPR)

We process your data lawfully based on:

  • Contract: to fulfill your purchase or inquiry

  • Legitimate Interest: for site operation, fraud prevention, customer support

  • Consent: for email newsletters or cookies

  • Legal Obligation: compliance with accounting, tax, or legal requirements

5. How We Store and Protect Your Data

Your data is stored on secure servers provided by Squarespace, Inc. and other trusted service providers. We use appropriate technical and organizational safeguards to protect it from unauthorized access or misuse.

We retain personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law.

6. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request erasure ("right to be forgotten")

  • Withdraw consent (e.g., unsubscribe from newsletters)

  • Object to or restrict certain processing

  • File a complaint with the Information Commissioner of Slovenia

To exercise any of these rights, contact us at info@ebbadesign.com.

7. Cookies & Tracking

Our site uses cookies for functionality, analytics, and performance, including:

  • Squarespace Analytics

  • Google Analytics (if enabled)

  • Session tracking and user preferences

A cookie consent banner appears when you visit the site, allowing you to manage your preferences. You can also disable cookies via your browser settings.

Learn more: Link to Squarespace’s Cookie Policy →

8. Third-Party Services & Sharing

We only share your data when necessary for:

  • Website hosting and services (via Squarespace, Inc.)

  • Payments (e.g., Stripe, PayPal)

  • Email communications (e.g., Squarespace Email Campaigns or other tools)

  • Shipping & logistics partners

  • Legal or tax compliance

All third-party services we use are GDPR-compliant or provide equivalent data protection.

9. Custom Orders & Personal Data

Most of our products are custom-made to order, and we may collect data like your wood preferences, sizing details, or delivery instructions to complete the process. This data is only used for your specific order and is not used for automated decision-making or profiling.

10. Email Marketing

If you subscribe to our newsletter, we may use your email address to send you occasional updates about our work, new pieces, or exclusive content.

You can unsubscribe at any time by clicking the link in the email or contacting us directly.

We use Squarespace Email Campaigns to manage our mailing list.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The updated version will always be available on our website with a revised “Effective Date.”

12. Contact Us

For any questions about your personal data or this Privacy Policy, contact:

  • Company Name: Razrez in odkup hlodovine ekstremnih dimenzij, Jan Luxa s.p.

  • Address: Šmartinska cesta 106, 1000 Ljubljana, Slovenia

  • Email: info@ebbadesign.com

  • Phone: +386 70 444 083